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1.What is the major difference between the two possible Cisco IM and Presence high-availability modes?
A. Balanced mode provides user load balancing and user failover in the event of an outage. Active/standby mode provides an always on standby node in the event of an outage, and it also provides load balancing.
B. Balanced mode provides user load balancing and user failover only for manually generated failovers. Active/standby mode provides an unconfigured standby node in the event of an outage, but it does not provide load balancing.
C. Balanced mode provides user load balancing and user failover in the event of an outage. Active/standby mode provides an always on standby node in the event of an outage, but it does not provide load balancing.
D. Balanced mode does not provide user load balancing, but it provides in the event of an outage. Active/standby mode provides an always on standby node in the event of an outage, but it does not provide load balancing.
2.Refer to the exhibit.
A call to an international number has failed. Which action corrects this problem?
A. Assign a transcoder to the MRGL of the gateway.
B. Strip the leading 011 from the called party number
C. Add the bearer-cap speech command to the voice port.
D. Add the isdn switch-type primart-dms100 command to the serial interface.
3.Refer to the exhibit
Calls to Cisco Unity Connection are failing across Cisco Unified Border Element when callers try to select a menu prompt.
Why is this happening and how is it fixed?
A. Cisco Unified Border Element is not sending any support for DTMF. DTMF configuration must be added to the appropriate dial peer.
B. The Cisco Unity Connection Call Handler is configured for a -Release to Switch” transfer type. Transfers must be disabled for the Cisco Unity Connection Call Handler.
C. Cisco Unity Connection is configured on G.729 only. Cisco Unity Connection must be reconfigured to support iLBC.
D. Cisco Unified Border Element is sending the incorrect media IP address. The IP address of the loopback interface must be advertised in the SDP.
4.Which wildcard must an engineer configure to match a whole domain in SIP route patterns?
A. .
B. !
C. @
5.An end user at a remote site is trying to initiate an Ad Hoc conference call to an end user at the main site.
The conference receives an error message on the phone: Cannot complete conference call.
What is the cause of the issue?
A. The transcoder resource Is missing.
B. The remote phone does not have the conference feature assigned
C. A software conference bridge is not assigned.
D. A Media Termination Point is missing.
6.An engineer is configuring a BOT device for a Jabber user in Cisco Unified Communication Manager.
Which phone type must be selected?
A. third-party SIP device
B. Cisco Dual Mode for iPhone
C. Cisco Dual Mode for Android
D. Cisco Unified Client Services Framework
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/CJAB_BK_D00D8CBD_00_deploymentinstallation-guide-cisco-jabber115/CJAB_BK_D00D8CBD_00_deployment-installation-guideciscojabber115_chapter_01000.html
7.An employee of company ABC just quit. The IT administrator deleted the employee\\’s userid from the active directory at 10 a m.
on March 4th The nightly sync occurs at 10 p.m daily.
The IT administrator wants to troubleshoot and find a way to delete the userid as soon as possible How is this issue resolved?
A. Wait until 10 pm on March 4th when the user is automatically removed from Cisco UCM
B. Wait until 10 pm on March 5th when the user is automatically removed from Cisco UCM.
C. Wait until 3:15 a.m. on March 6th for garbage collection to remove the user from Cisco UCM.
D. Wait until 3:15 a.m. on March 5th for garbage collection to remove the user from Cisco UCM
8.A Cisco Unity Connection administrator receives a name change request from a voice-mail user, whose Cisco Unity Connection user account was imported from Cisco Unified Communications Manager.
What should the administrator do to execute this change?
A. Change the user data in the Cisco Unity Connection administration page, then use the Synch User page in Cisco Unity Connection administration to push the change to Cisco Unified Communications Manager.
B. Change the user data in the Cisco Unified Communications Manager administration page, then use the Synch User page in Cisco Unity Connection administration to pull the changes from Cisco Unified CM.
C. Change the user data in the Cisco Unified Communications Manager administration page, then use the Synch User page in Cisco Unified CM administration to push the change to Cisco Unity Connection.
D. Change the user profile from Imported to Local on Cisco Unity Connection Administration, then edit the data locally on Cisco Unity Connection.
E. Change the user data in Cisco Unity Connection and Cisco Unified Communications Manager separately.
As we can see user are getting synch from call manager so we first have to change the details of user on call manager so that user will synch the changes from call manager.
9.When a remote office location is set up with limited bandwidth resources, which codec carries the most voice calls?
A. G.711
B. G.722
C. G.723
D. G.729
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/media.html
10.An administrator needs to stop the leading 9 from outbound calls on an IOS Voice Gateway and ensure that the system handles 911 emergency calls Which configuration is needed to accomplish this task?
A. Option A
B. Option B
C. Option C
D. Option D
11.End users report bad video quality and voice choppiness on Cisco Collaboration endpoints.
The engineer changed the device pool the users were in but did not correct the problem.
Which action should be taken to troubleshoot this issue?
A. Set the service parameter Use Video Bandwidth Pool for Immersive Video Calls to “false”.
B. Check for duplex/speed mismatches between the network port settings of the system and network switch.
C. Restart the Cisco Location Bandwidth Manager service on the Cisco UCM publisher.
D. Use direct IP address calls between two endpoints to troubleshoot call quality issues.
12.Which configuration step is necessary for a Cisco SIP phone to synchronize its time with a specific source?
A. Add a Phone NTP Reference to the Date/Time Group.
B. Assign the device to the correct region.
C. Change the Time Format from 24-hour to 12-hour.
D. Change the Time Zone from “America/Los_Angeles” to “Etc/GMT+8”.
Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_0110.html
Verify the answer:
| Q1 | Q2 | Q3 | Q4 | Q5 | Q6 | Q7 | Q8 | Q9 | Q10 | Q11 | Q12 |
| C | B | A | D | A | C | C | B | C | B | A | A |
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